Frequently Asked Questions

PRODUCT

Do your products contain Paraben or synthetic additives?

Paraben is an additive used as a strong preservative in the food, pharmaceutical and cosmetic industries. None of our products contain any of the 9 different parabens. They also do not contain any other synthetic additives.

Do your products contain alcohol?

We attach importance to this issue and develop our products with the Alcohol Free Claim. In line with this, as a result of the tests and analyses we conducted, Ethyl alcohol was not detected in our products. It has been proven with the reports of Mass Laboratories between 20-0561/00 - 20-0567/00 and forwarded to the Ministry of Health.

Do your products contain dyes?

We attach importance to this issue and develop our products with Dye Free Claim. As a result of the tests and analyses we conducted in this direction, no Dye was detected in our products. It has been proven with the reports of Mass Laboratories between 20-0561/00 - 20-0567/00 and forwarded to the Ministry of Health.

Do your products contain essences or perfumes?

We attach importance to this issue and develop our products with the Alcohol Fragrance Free Claim. Accordingly, no Essence was detected in our products as a result of the tests and analyzes we conducted. It has been proven with the reports of Mass Laboratories between 20-0561/00 - 20-0567/00 and forwarded to the Ministry of Health.

Do your products contain animal ingredients? Are they suitable for vegans?

Our products and the raw materials we use in our products do not contain animal content. As a result of the analyzes made at Yeditepe University R&D Analysis Center YÜ-AGAM Laboratories on 29.06.2020, no animal content was detected in all of our products as a result of Animal DNA scanning.

Are your products registered with the Ministry of Health?

All of our products are registered with the Ministry of Health's ÜTS (Product Tracking System). You can check them with our barcode number in the Cosmetic Product List section of the ÜTS system.

Why should I use toner?

Tonic is recommended as part of the daily skin care routine after cleansing the skin with appropriate products, to remove the dead cells and remaining purifiers that have not been cleaned from the skin, and to prepare the skin's flora for the next application, which focuses on solving pore problems.

I am pregnant, can I use your products?

Since pregnancy is a process whose dynamics we cannot control, we do not recommend using products other than cleanser, moisturizer and sunscreen during pregnancy.

I am breastfeeding, can I use your products?

You can start using the product during breastfeeding by consulting your physician.

Are your products suitable for people with fungal acne?

Our products are formulated so that people with fungal acne problems can use them safely, please do not forget to consult your physician before use.

Is there an age limit for using your products?

The basis for the use of our products is your skin age.

Does Arbutin cause acne?

Since Arbutin is a non-comedogenic active ingredient, it does not cause acne problems due to use.

Does Niacinamide Cause Acne?

Niacinamide, due to its sebum balancing and skin barrier regulating properties, does not cause acne, on the contrary, it supports the elimination of acne symptoms.

I have sensitive skin, which of your products can I use?

Exfoliating Facial Peeling - All our products are suitable for sensitive skin except our AHA&BHA Serum and Glycolic Acid Toner. If you have sensitive skin, you can use it by consulting your physician.

Do your products cause pilling?

Our products are formulated to not cause hair growth on the skin and are safe to use.

GENERAL

How can I get help with skin care?

You can get skin care support live or via e-mail in the Care Specialist section on the www.thepurestsolutions.com home page.

Is your packaging recyclable?

The Purest Solutions uses biodegradable, recyclable, food-grade and environmentally friendly packaging. Except for our product packaging, all our shipping and operational materials are made of recyclable Kraft paper.

Do you test on animals?

The Purest Solutions products are never tested on animals. As part of our Clean Brand philosophy, we are absolutely against animal testing. We contact the manufacturers of all the raw materials we use in our products and obtain a declaration that the raw materials are not tested on animals.

Do You Have Different Questions?

You can reach us anytime via e-mail at hello@thepurestsolutions.com or via our live support line at +90 850 241 8390 .

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